Services
Return Center
We make it easier than ever to help you
with any return situation.
🎁 Limited time - Ship your packages across Canada starting at $9.99! Learn more here.
📦 Forwarding packages? Choose delivery to your home address & get a free delivery up to 5lbs! Log in for details.
⚠️ Our Vancouver location is temporarily closed. All current & future packages will be sent to your home at no cost.
We make it easier than ever to help you
with any return situation.
We'll return your items for free.
We will ship your items back to our
American warehouse with our discounted
rates and then to the merchant for free.
Charges will be based on our discounted
shipping rates (depending on the return
location of your U.S. merchant).
Items must be in the same condition as when
you received it
Receipt or proof of purchase
Merchant must accept refunds or exchanges
*Returns will be issued in the original payment method.
*You only pay duties and taxes on the items you keep.
